FAQs
Here are our most frequently asked questions. If you can’t find the answer you need, please email support@antiapex.com
What is the Driveaway Defender?
It is a seatbelt anchored steering lock. You loop it over the steering wheel, click it into the seatbelt buckle and tighten. If the wheel cannot turn, the car cannot be driven away.
Will it fit my car?
Yes in most cases. The cable length is about 70 cm and works with most cars, utes and SUVs. If your steering wheel can reach the seatbelt buckle with a light curve in the cable, you are good to go. If unsure, email support@antiapex.com.
Will it scratch my steering wheel?
No. The cable has a protective PVC sleeve. Do not overtighten and avoid sharp edges. Wipe the sleeve clean now and then.
How fast is install and removal?
On in about ten seconds. Off in about five with the key.
How many keys are included? Can I get spares?
Two keys are included. For your security we do not keep spare keys. Please keep them safe.
Can thieves cut the cable?
The cable is 5 mm braided steel with strong anti cut and anti pry performance. No device is perfect, but this creates a visible and physical stop that makes thieves choose another target.
Is it legal to use in Australia?
Yes. It is a passive security device. Always remove it before driving.
Can I use it with other security products?
Yes. Many customers also use alarms, wheel clamps, immobilisers or a tracking tag. Layers of security work best.
Does it help in a carjacking attempt?
It is a visible deterrent. Engage it before you step out so the wheel is locked. Never risk your safety in a confrontation.
What if my seatbelt buckle is recessed or at an angle?
Most modern buckles still accept the click. If yours sits very low or covered, try looping the cable through the lower part of the wheel and across to the most accessible buckle point. If you need fit advice, email support@antiapex.com.
How should I store it in the car?
Coil it and place it in the door pocket, centre console or seat pocket. Some bundles include carry pouches.
What is your guarantee and warranty?
You are covered by a 90 day money back guarantee and a 2 year warranty against defects. If it is not right for you, we will make it right.
How do returns work?
Email support@antiapex.com with your order number. Most returns are approved within one to two business days. Send it back in good condition for a refund to your original payment method.
How long does shipping take in Australia?
Free tracked shipping on qualifying orders usually arrives in 3 to 8 business days. Order before 2 pm AEST for same day dispatch where possible.
My tracking is not updating. What should I do?
This is normal in the first 24 hours after dispatch. Check again later the same day. If it still does not move after two business days, email support@antiapex.com and we will investigate.
Can I change my address after ordering?
Email us as soon as possible at support@antiapex.com with the correct address. If the parcel has not left, we will update it.
Do you offer bundles or bulk pricing?
Yes. We run value bundles for two, three and four or more units so you can protect every car in the household or keep a spare. Look for the bundle selector on the product page.
Why buy from AntiApex instead of a marketplace listing?
You get local support, our 90 day money back guarantee, a full 2 year warranty, fast dispatch and bundle bonuses that are not offered elsewhere.
How quickly do you reply to support emails?
We usually reply within one to two business days, often faster. We are a small Australian team and we genuinely want to help.
Do you donate to community safety?
Yes. A percent of profit goes to car theft prevention and victim support programs.
Any safety reminders?
Never drive with the device engaged. Always remove it fully before turning the wheel. Keep keys secure and away from the vehicle when parked.